Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Cancellations & Returns
If you would like to cancel your order, please call us as soon as possible. In most cases, we have a very short window to cancel an order.
Most uninstalled parts have a 90 day return period. If you need to return a part, please for return instructions or use the online return form available in the account section of our website. Processing time for returns is usually 1 to 2 weeks after the part is received in our warehouse.
All returns are subject to a 10 % restocking fee and must be sent back at the dealer’s expense. Energy Parts Plus will not reimburse you for any fees that you might incur to send the product back. All products will be tested before a credit is issued and if the product is not in its original, unused condition, you will not receive a refund. Unauthorized returns may be charged a 20% restocking fee. Any refused order will be charged a 20 % restocking fee.
Most products carry a warranty; for details on your specific part, please refer to the product page. If you find a product to be defective in this time period, please contact us for claim instructions. Dealers are responsible for the cost of returning the defective product for testing but we will cover the cost of sending you a replacement product once the claim has been returned and if it is approved. However, if the item is determined to be “good” with no defect, the dealer will be charged the return shipping or the part will be disposed of. If a part is installed in a brand or model other than what is listed in the parts description, the warranty will be null and void. Any tampering or modifications to a part also voids the warranty.
We ship via USPS and UPS and most tracking is automatically provided when the order has been packaged and is waiting for pickup. If there is no information available online feel free to call to check the status of your order. Most products ship in 1 to 2 business days from our Montana warehouse and shipping time depends on the carrier selected. Special order products that have to be brought in from the manufacturer will have longer processing times and you will be notified of such.
Any damage during shipment has to be reported within 5 business days of receiving the item. Failure to report damage within the time frame will result in the claim being denied.
While we try to stock every part listed on our website, occasionally we will run out of stock before our next shipment arrives. In the event that a part you need is out of stock, you can fill out the contact form (link to contact us page) and we will put the item on a Sales Order for you. We will notify you as soon as the part is restocked.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Energy Parts Plus. The collective work includes works that are licensed to Energy Parts Plus. Copyright 2020, Energy Parts Plus ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Energy Parts Plus or purchasing Energy Parts Plus products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Energy Parts Plus or to purchase Energy Parts Plus products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Energy Parts Plus. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Energy Parts Plus used in the site are trademarks or registered trademarks of Energy Parts Plus.
This site and the information on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Energy Parts Plus disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Energy Parts Plus does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Energy Parts Plus does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Energy Parts Plus shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Energy Parts Plus has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Energy Parts Plus product is mistakenly listed at an incorrect price, Energy Parts Plus reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. Energy Parts Plus reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Energy Parts Plus shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Energy Parts Plus without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Energy Parts Plus may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Energy Parts Plus.
Use of Site
Harassment in any manner or form on the site, including via email, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an Energy Parts Plus or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Energy Parts Plus does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Energy Parts Plus is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Energy Parts Plus reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Energy Parts Plus in its sole discretion.
You agree to indemnify, defend, and hold harmless Energy Parts Plus, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Energy Parts Plus may link to sites operated by third parties. However, even if the third party is affiliated with Energy Parts Plus, Energy Parts Plus has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Energy Parts Plus. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Energy Parts Plus seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Your use of this site shall be governed in all respects by the laws of the state of Montana, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Energy Parts Plus products) shall be in the state or federal courts located in Montana. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Energy Parts Plus products) must be commenced within one (1) year after the claim or cause of action arises. Energy Parts Plus's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Energy Parts Plus may assign its rights and duties under this Agreement to any party at any time without notice to you.