All parts returned must have prior approval from Energy Parts Plus, as well as a Return Authorization # (RA#). Items must be packaged in the same manner as received. The RA# needs to be clearly written on the outside of the shipping box or the item will be refused. Defective parts must be returned within 30 days of receipt of RA# in order to receive credit. All retuned items are subject to testing in order to validate faulty condition. A 15% restocking fee will be charged for non-warranty related returns.